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Professional, courteous, detail oriented, and thorough. Sarav Luthra provided me with all the details I needed to make my decision, including working with me on the key options I wanted, and ultimately provide me with a deal I was very comfortable with. Sarav was extremely professional and contientious throughout the process from purchase through to delivery. I’d purchased 3 Honda vehicles from another dealership, and the purchase experience with Sarav was far superior. I use the phrase “purchase experience” rather than the “sales process” because I’m there to buy. Far to often, particularly in the automobile industry, I’ve felt like I’ve been “sold”. -lmorrison0