My wife and I just bought a new Civic and the experience was very positive. Our salesman Eric was polite , knowledgeable, and very helpful without the feeling of being pressured into finalizing a purchase. Eric’s orientation to the vehicle was terrific as he went through all the details. Since our purchase, Eric has followed up with a telephone call and was more than welcoming to meet with us a second time to help us better understand some of newer options we are not familiar with. Overall, Eric and the support staff made our purchase easy and done in a very professional manner. -happy hound dog